Shipping policy

Shipping Policy

Effective Date: July 20, 2026

Thank you for shopping at thecloth.store. We are committed to delivering your orders as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During sales or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

India: 5–10 business days
International: 10–20 business days (where available)

Delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with tracking information, where available.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost in transit, please contact our customer support. We will work with the shipping carrier to help resolve the issue.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the package and product so we can assist you.